Shipping policy

SHIPPING POLICY
Effective Date: April 2026

This Shipping Policy governs the shipment, delivery, and handling of all physical products purchased from Majorkee Lashes (“Company,” “we,” “us,” or “our”). By placing an order through our website, you agree to the terms outlined in this policy.

All orders are processed after successful payment confirmation. Processing times may vary depending on product availability, order volume, and operational capacity. Orders are typically processed within a reasonable timeframe; however, the Company does not guarantee specific processing times and reserves the right to delay processing due to unforeseen circumstances, including but not limited to high demand, inventory issues, or operational constraints.

Shipping rates and delivery timelines are calculated at checkout and are based on your selected shipping method, destination, and carrier availability. All delivery dates provided are estimates only and are not guaranteed. The Company shall not be held liable for delays caused by shipping carriers, customs clearance procedures, weather conditions, or events beyond our control.

Once an order has been processed and transferred to the shipping carrier, title and risk of loss pass to you. The Company is not responsible for lost, stolen, or damaged packages after they have been handed over to the carrier. You are responsible for providing accurate and complete shipping information at the time of purchase. The Company shall not be liable for delays, non-delivery, or additional charges resulting from incorrect or incomplete address information provided by you.

For international orders, you acknowledge that additional customs duties, taxes, import fees, or other charges may apply depending on your country’s regulations. These charges are not included in the purchase price or shipping fees and are the sole responsibility of the customer. The Company has no control over these charges and cannot predict their amount.

If a package is returned to the Company due to failed delivery, refusal, or incorrect address, the customer may be responsible for additional shipping fees to reship the order. The Company reserves the right to deny reshipment or refunds in such cases.

In the event that your order arrives damaged or you receive an incorrect item, you must notify the Company within a reasonable timeframe from the date of delivery. Claims must include sufficient evidence, such as photographs and order details. The Company reserves the right to determine, at its sole discretion, the appropriate resolution, which may include replacement, store credit, or other remedies.

The Company does not guarantee uninterrupted or error-free shipping services and shall not be liable for any indirect, incidental, or consequential damages arising from shipping delays, delivery failures, or carrier-related issues.

This Shipping Policy applies exclusively to physical products. Digital products, services, and mentorship programs are not subject to shipping and will be delivered electronically or through designated platforms.

The Company reserves the right to update, modify, or replace this Shipping Policy at any time without prior notice. Continued use of our Services constitutes acceptance of any changes made.

For any questions regarding shipping, you may contact Majorkee Lashes at shopmajorkee@gmail.com or at 8126 Cliffdale Rd, Majorkee Glam Bar, Fayetteville, NC, USA.